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Client timeline

Maya Brooks (C-0002)

Opaque token. The chart behind it stays in the source system. Ask Mindful reads this same timeline.

E-2 2.5

Admitted 2026-10-01. Still admitted.

ClockRuleDueStatusCites
Services must start within 30 days of the assessment ASSESS-FRESH 2026-09-08 overdue A-021
Initial treatment plan (initial ISP) ISP-INITIAL 2026-10-02 overdue A-022, L-010
Initial approval request sent to the plan AUTH-REQUEST 2026-10-02 overdue A-011, M-002
Extension (continued-stay) request EXT-REQUEST 2026-10-22 upcoming A-011, M-002
Next treatment plan review ISP-REVIEW 2026-10-31 upcoming A-049
Provider's informal appeal at DMAS DMAS-PROVIDER-APPEAL-30 2026-11-04 upcoming A-028, A-029
Member's appeal to the health plan (provider files only with the member's written consent) MEMBER-APPEAL-60 2026-12-03 upcoming F-006

Chart check 4 findings

FindingWhat was foundWhat to doRule
critical
Note text matches an earlier note
Maya Brooks (C-0002) · 2026-10-03
The individual note N5 (2026-10-03) is at least 90% the same wording as N4. DMAS does not reimburse dates of service whose notes are not individualized, and duplicated notes do not count. The author rewrites it to show what was different for this person that day (what they said, did, and how they responded), or the day is not billed. A group note must show each person's own participation. NOTE-CLONED
A-023
critical
Note is still unsigned
Maya Brooks (C-0002) · 2026-10-04
The progress note for 2026-10-04 has no signature. It was due 2026-10-05 (next business day, Virginia state holidays + weekends); today is 2026-10-08. The author signs and dates it now with the date they actually sign. Do not back-date. Tell the compliance officer how late it is. NOTE-UNSIGNED
A-023
high
No time or units on a billable note
Maya Brooks (C-0002) · 2026-10-05
The individual note for 2026-10-05 records neither minutes nor units. A note has to show content that supports the time or units billed. The author adds the time actually spent (start and end for mental health services) before anything is billed from this note. NOTE-NO-TIME
A-023
normal
4 hours on 2026-10-04 (minimum 5)
Maya Brooks (C-0002) · 2026-10-04
ASAM 2.5 needs at least 5 service hours on a service day. 2026-10-04 shows 4. No deviation note is linked to that day. The chart does not say adult or youth; this assumes adult. Document the reason the person did not complete the minimum, and tell the plan about the deviation (weekly for ASAM 2.1 and 2.5; at the next authorization review for MH-PHP). Do not bill hours that were not delivered. DAY-HOURS
A-016

Cases

Authorizations

  • AU-READY approved 2026-09-28 through 2026-10-23

Notices

  • D-1 authorization letter 2026-10-04

Mailbox and team 4

Follow-up · Maya Brooks (C-0002)MCO · mailbox2026-10-08Follow up

Follow-up required for Maya Brooks (C-0002).

CH-047 · Ready to send · 2026-10-08

Open client activity →

Clarification remains open. A reply does not close a chart finding.

Team update · Maya Brooks (C-0002)Team · asana2026-10-08Not posted

Team update recorded; not posted for Maya Brooks (C-0002).

CH-005 · Team note · 2026-10-08

Open client activity →

This update is recorded only. Nothing was posted.

Needs a clarification · Maya Brooks (C-0002)MCO · mailbox2026-10-08Follow up

Clarification requires follow-up for Maya Brooks (C-0002).

CH-004 · Came in · 2026-10-08

Open client activity →

Clarification remains open. A reply does not close a chart finding.

Confirmation of receipt · Maya Brooks (C-0002)MCO · mailbox2026-10-08Cataloged

Confirmation of receipt for Maya Brooks (C-0002).

CH-003 · Came in · 2026-10-08

Open client activity →

Receipt cataloged. Chart findings keep their own resolution evidence.

Inbox · Team